You may cancel your booking from the My Account page after logging in online or by calling the call centre at any time after making a booking. Although a cancellation charge may be applicable as per the below schedule:
Within 6 hours of scheduled journey: 100% of the booking amount.
Between 6 to 24 hours of scheduled journey: 80% of the booking amount.
Before 24 hours of scheduled Journey: 50% of the amount amount.
48 hours prior to journey: 25% of booking amount.
For amount paid by cash, a cheque will be dispatched and for amount paid by card or net-banking, amount will be automatically refunded.